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Channels

Channels

digital-backbone Description:
Defines the communication channels between users and services, ensuring seamless end-to-end user journeys.

Capabilities:

  • Web Application: Browser-based interface for user interaction.
  • Mobile Application: Platform-specific apps for mobile access and personalised experiences.
  • Marketplace: Digital storefront for discovering and subscribing to services or APIs.
  • Community Hub: Online space for engagement, collaboration, and knowledge sharing.
  • API Gateway: Single entry point for secure, reliable programmatic access to data.

Outstanding Questions:

  • How do users want to consume services—via integration with existing services, or through direct channels?